Frequently Asked Questions

Frequently Asked Questions about

Thank you for wanting to know more about TsunamiZone! Below are common questions TsunamiZone organizers receive. Please sort through the list and if you still need help, contact us. Basics ↓ (click to expand)

TsunamiZone Profile Issues ↓ (click to expand)

Outreach and Media ↓ (click to expand)

Other ↓ (click to expand) Basics

What is How do I / we participate? is a website for anyone to register to commit their participation in a tsunami preparedness activity of their choosing (i.e.,, when and how they would like. Most people participate in official, regional opportunities such as California’s Tsunami Preparedness Week or the Caribe Wave exercise in the Caribbean (see the home page,, for this year’s activities). Participation is entirely voluntary, and you can choose what would you like to do. The website and its communications are funded by the National Oceanic and Atmospheric Administration / National Weather Service through the National Tsunami Hazard Mitigation Program, but carried out by the Southern California Earthquake Center based at the University of Southern California.

The main goal of is to get the world prepared for tsunamis, so use‘s resources and registration as an opportunity to learn what to do before, during, and after a tsunami.

Everyone, everywhere should participate, from an individual in their home (or even car!) to a school and even a major corporate office. Talk to your friends, family, and co-workers about the and encourage their participation.

Register for free at to be counted and listed in your community, get email updates, and have the peace of mind knowing you can deal with any earthquake in our future.

How do I protect myself from a tsunami?

Whether you live, work, or play near the coast, you should know how to protect yourself from a tsunami. If you feel any shaking while along the coast, be safe not sorry: you should immediately:

1) Drop, Cover, and Hold On, until shaking reduces so that you can safely get up and walk…
2) Evacuate to higher ground or inland, or to your known tsunami safe area
3) Stay there until emergency officials tell you it is safe to return.

However, if the tsunami source is distant (thus, you felt no shaking), you may have hours before the initial waves arrive. Follow directions and alerts from emergency responders or other officials and evacuate to a tsunami safe area if needed.

Find helpful graphics demonstrating protective actions at

How do I register for TsunamiZone? Why should I? 
Register for free at to be counted and listed in your community, get email updates, and have the peace of mind knowing you can deal with any earthquake in our future.



TsunamiZone Profile Issues

I made a mistake on the registration form. How can I correct it?

Please log in to your TsunamiZone profile to update any incorrect or new information, where you can also update your contact information, such as name, email, phone, username, and password, by clicking the dark orange “Update Your Registration” button. If you have not renewed for this year, you will have to renew by clicking the dark orange “Renew Your Registration…” button and update such information through the form.

Where do I get a certificate of participation?

You are eligible for a certificate for each corresponding year you registered. Just log in to your profile where you will find options for retrieving past years’ certificates, if you have registered in a previous years’ TsunamiZone. Look underneath the rectangular “Update” or “Renew” button on your profile dashboard to see corresponding certificates.

Furthermore, the rectangular button may say “Renew” or “Update” depending on your registration status. If it says “Renew:” be sure to renew your TsunamiZone registration too so eventually they populate too. Regardless of your current registration status, if you registered for previous years those certificates will still show.

How do I register multiple locations?

For registering a few locations, please go to to make your first registration. Then head back and make a new registration with your same email address. The system may prompt that you have used this email address before, click to proceed with making a new registration with your same email address. Of-course, you can use different email addresses if you wish too.

If you have many locations (3 or more), please contact us for special assistance; provide your full contact information.

I am the new contact for my organization, how do I get a hold of our account?

Please see for special assistance; provide your full contact information.

How do I reset my password? / I forgot my password.

Head to, select your region, then click “I forgot my password.”



Outreach and Media

I’m a member of the media, how do I request an interview or other resources?

Email Jason Ballmann, communications manager for the Southern California Earthquake Center, responsible for public relations.

I want to help promote TsunamiZone. How can I can help?

For posters, flyers, web banners, and other promotional items you can print or use, visit

I want to reprint information found on the TsunamiZone website. May I do this?

Yes, you may. However, we do ask that you send us what you’re interested in reprinting if you are interested in republishing information to a large audience, so that we can make sure that nothing is taken out of context or misrepresented. Email your request to