Frequently Asked Questions

Frequently Asked Questions about TsunamiZone.org

Thank you for wanting to know more about TsunamiZone! Below are common questions TsunamiZone organizers receive. Please sort through the list and if you still need help, contact us.

TsunamiZone.org Basics ↓ (click to expand)

TsunamiZone Profile Issues ↓ (click to expand)

Outreach and Media ↓ (click to expand)

 


TsunamiZone Basics


What is TsunamiZone.org? How do I / we participate?

TsunamiZone.org is where you can register your participation in tsunami preparedness activities (see TsunamiZone.org/howtoparticipate). Most people participate in official, regional opportunities such as California’s Tsunami Preparedness Week or the CARIBE WAVE exercise. Participation is voluntary, and you can choose when and how you’ll learn and practice what to do before, during, and after a tsunami.

Everyone, everywhere, should participate; from individuals in their homes, to a school and even a major corporate office. Talk to your friends, family, and co-workers about TsunamiZone.org and encourage their participation.

The website is supported by the National Oceanic and Atmospheric Administration / National Weather Service via National Tsunami Hazard Mitigation Program funding to the Governor’s Office of Emergency Services, which then contracts with the Statewide California Earthquake Center based at the University of Southern California, which also coordinates the Great ShakeOut (which inspired the creation of TsunamiZone.org).


Why should I register?

Register for free at TsunamiZone.org/register to be counted and listed as participating in your region’s tsunami preparedness activities, get email updates, and have peace of mind that you are taking action to improve your readiness for future tsunamis.


Where do I get a certificate of participation?

You can download and print a certificate for each year you register after you log in to your profile. Look underneath the “Update” or “Renew” button to see your certificates. You will need to renew your registration to see certificates for the current year.


How do I protect myself from a tsunami?

Whether you live, work, or play near the coast, you should know how to protect yourself from a tsunami.
If you feel shaking while along the coast, you should immediately:

    1) Drop, Cover, and Hold On, until shaking reduces so that you can safely get up and walk…
    2) Evacuate to higher ground or inland, or to your known tsunami safe area
    3) Stay there until emergency officials tell you it is safe to return.

However, if the earthquake that creates the tsunami is far away, you may have hours before the initial waves arrive. Follow directions and alerts from emergency responders or other officials and evacuate if directed.


Am I in a Tsunami Zone?

Refer to the Know Your Zone page to find if you’re in a Tsunami Hazard Zone.


How can I learn more about tsunamis or tsunami safety?

Review resources at tsunamizone.org, tsunami.gov, ready.gov/tsunami, and tsunamiday.undrr.org.
Find helpful graphics demonstrating protective actions at TsunamiZone.org/graphics.

 


 

TsunamiZone Profile Issues


Where can I update my registration information?

Please log in to your TsunamiZone profile to update your participation details and contact information.

If you have not renewed for this year, start by clicking the dark orange “Renew Your Registration…” button and update all necessary information.


How do I register multiple locations?

To register a second location, go to TsunamiZone.org/register and select your region and enter your email address; if it is the same used for your first location you will be notified that you already have an account, but there will also be an option to use the same address. Alternatively, you can use a different email.

If you would like to register 3 or more locations, please contact us for special assistance.


I am the new contact for my organization, how do I access our account?

Please contact us for special assistance; be sure to provide your organization’s name and location so we can find your account, along with your full contact information.


How do I reset my password?

Head to TsunamiZone.org/login, select your region, then click “I forgot my password.”


How do I unsubscribe?

To unsubscribe from TsunamiZone notices, email us your request at info@tsunamizone.org.

 


 

Outreach and Media

I’m a member of the media, how do I request an interview or other resources?

Email your request, contact information, and deadline to info@tsunamizone.org.


I want to help promote TsunamiZone. How can I can help?

For posters, flyers, web banners, and other promotional items you can print or use, visit TsunamiZone.org/resources


I want to reprint information found on the TsunamiZone website. May I do this?

Yes, you may. However, we do ask that you send us what you’re interested in reprinting if you are interested in republishing information to a large audience, so that we can make sure that nothing is taken out of context or misrepresented. Email your request to info@TsunamiZone.org.